Thank you for choosing CHC; we appreciate your business. Crystal Hearts Cosmetics, a company with heart! We welcome you as a Retailer or Wholesale distributor.
Minimum Order Requirements:
Crystal Hearts Cosmetics has three types of purchase options: Retailer, distributor, and e-commerce
Retailer: Initial Order $300.00 USD. Minimum reorder $150.00 USD
E-Commerce: Initial Order $2,000.00 USD. Minimum reorder $1000.00 USD.
International Distributors: Initial Order $2,500.00 USD. Minimum reorder $1,500.00 USD.
International Customs Duties & Taxes: Purchaser is responsible for any and all taxes (including value added taxes), shipping costs, custom duties, tariffs, and other charges.
Note: Crystal Hearts Cosmetics Prohibits the sale of our products on third party websites including Amazon, eBay, Etsy, etc. We vindicate the quality of products sold through are authorized dealers and do not support unauthorized product sales.
CHC accepts bank wire payments and credit cards. Payments are due within 7 business days of order placement. If payment is not received the order will be cancelled from our system and need to be resubmitted. Orders will be shipped once payment is made in full.
Cancellations: All cancellations must be made within 24hrs of order placement. A 15% charge will apply
for cancelled orders.
Resellers’ Licenses and Permits:
To qualify for a wholesale purchases. Buyer must be valid retail business. Buyer must submit resale license. For California resale permit. Business license/registration and Tax/ID/Vat. Provide Sales and use certificate (US Only).
CHC retail price may not be listed to the general public below suggested retail price. In the event that the wholesale account chooses to place products or goods for sale discount, permission for sale must be requested in writing to CHC. Length of sale and discount will be determined by CHC.
Note: Prices are in U.S Dollars and subject to change without notice.
Shipping and Freight:
Orders are shipped Monday-Friday. FOB origin Los Angeles. Buyer is responsible for all shipping cost.
Shipping time will vary on buyer shipping option selected.
Claims: Any claims for any damaged product must be made within 3 business days or with receipt. All claims for any damaged shipments must be made with carrier.
All returns must have prior and proper authorization. All unauthorized returns will be refused and returned at sender’s expense. All returned items will be subjected to 10%-25% restocking fee. The amount of fee will be determined by CHC. All returned items must be in resalable condition. All returns must be made within 30 days of receipt of merchandise.
Unfortunately at this time backorders are not maintained.
Placing a wholesale order confirms your understanding of Crystal Hearts Cosmetics Terms & Conditions. Thank you for your support!
Always made with Love,
Please submit all orders to firstname.lastname@example.org